Hey Chris, welcome to the forum.
The NAB hubs are for 10.5" aluminum reels (there are also larger ones but they won't fit on your machine and are scarce as hen's teeth anyway).
The 7" reels (both plastic and aluminum) and most plastic 10.5" reels don't need them. The prerecorded tapes that you can find on eBay are quite often on 7" reels with a larger hubs. These are often referred to as "low torque" reels. There are a couple of different Otari NAB hub adapters but I'll leave which are better to others who may have tried both.
Many of the after market parts that you'll find are different from the stock items. Just because the Athan roller is covered, it certainly doesn't mean that you have to have one that is. It may well be that the Athan part is ultimately better, but this would be considered to be more of a tweak.
In general, most used machines need a little work to get them to do their basic job of moving tape gently and consistently across the heads up to spec. I'd concentrate on that before any tweaking.
Tails out refers to how a tape is wound on a reel. This term is used on 1/2 track stereo tapes ( left channel is the top half of the width and the right channel is the bottom half of the tape width) and full track mono tapes. When a tape is stored tails out, you must first rewind the tape from the take up reel side (right side) onto an empty reel on the supply side (left side) to play it correctly. If you were to play a "tails out" tape without rewinding it, the sound would be in reverse.
It used to be that the outside of all tape was the shiny side and the oxide/inside that makes contact with the heads was dull. Things started to change with something called back-coating. All current tapes are back coated and the outside is no longer shiny but a dull black (lamp black is used for back-coating). And many of the currently produced tapes are now polished on the inside/oxide which gives it a shiny appearance. So, if you were to consider the level of gloss, the tables have totally turned from what they used to be a few decades ago. Suffice it to say, all currently produced tapes are black on the outside and brown on the inside.
If you wish to learn more, I recommend that you download a manual for your machine;
http://www.analogrules.com/Not the easiest site to navigate but the price is right.
To supplement the manual, check out the " Beginners Guide,.." which is located in a sticky above the General Forum. There's also a list of reel to reel links with all kinds of good stuff pertaining to magnetic tape and reel to reel.
Hope this helps.
The terms "supply reel" and "take up reel" are both related to how the tapes are configured when in "play" or "record" (always left to right).