« on: May 14, 2013, 03:00:10 PM »
Good afternoon all,
I had the unique opportunity to contact JRF Magnetics recently and what a surprise I got. I've read here about the special qualities Mr. French has but really did not think he would be so special. I wanted to get Nortronic tape heads for my Tascam 42B tape deck. The present tape heads on my deck are all original and the playback head is of the very low output variety. Since I have an outstanding tech who is able and has the testing tools to properly install and align tape heads, I did not have to send the head block from my tape deck. I also did not know there is more than one kind of Nortronics tape playback head. When I called and spoke with Mr. French he was most kind and gentle. He took the time to explain what he would have to do to match the Nortronics head to my tape deck. He also explained that Nortronics made 200 and 400mHy tape heads. After a very thorough explanation (5 minutes) I decided to go with the 400mHy heads. Actually, I had to insist Mr. French return to work as I felt guilty he spent so much time with me. Bottom line, this man epitomizes great customer care and service. His is one of the reel to reel services I will use and won't hesitate to tell others how impressed I was. Thank you Mr. French.
Bob W.
« Last Edit: May 15, 2013, 05:57:28 AM by rbwtapeinterlink-Bob »
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Bob W. (African American) VPI, Ref Standard Grado, Denon 103r, Threshold, DecWare tube pre and Classe pre amp, Jolida tube phono pre amp, (Peter Gunn) modified Magnapan 1.6, Tascam 32-2B & 42B tape decks, Parasound belt drive CD transport, Pacific Valve tube DAC, VPI TT, various upscale cables.