I was briefly considering getting a Tascam 38 and e-mailed them...below is part of their response for future reference....
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Yes, you can have the unit arranged to have it shipped here. Please have the shipper include a brief note of return shipping and have it adequately packed and insured.
We at Accutech have a diagnosis fee of $70 and labor rate of $70/hr plus parts and return shipping. Also due to the age of the unit, we can not guarantee that all units can be repaired.
If you wish to have your unit evaluated, please send the unit to:
Accutech
16617 S. Normandie Ave., STE C
Gardena, CA 90247-5457
310-324-7406
Should you have any questions, please contact us again.
Respectfully,
Tats Yamanashi
YEI / ACCUTECH
www.yamasinc.com