So, let me get this straight,.. without tape threaded, and with the machine on, if you pull down one of the tape tensioners and look at the capstan, does it move at all and if so, does it seem to be rotating in a steady motion ( you can put a piece of scotch tape on the face of the capstan and put black dots on it at opposite points, watching them will make it easier to see the rotation). If it doesn't turn at all, try unplugging the machine, unscrewing the 4 feet and 2 securing screws on the back panel. Once you get the back off, you'll see the huge flywheel on the capstan. Try turning it by hand. It should feel heavy but turn like 'budda' .
Also, a little background on diy might be important so we know how far you might want to go.