Tape Project Forum
General Category => General Discussion => Topic started by: rbwtapeinterlink-Bob on May 14, 2013, 03:00:10 PM
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Good afternoon all,
I had the unique opportunity to contact JRF Magnetics recently and what a surprise I got. I've read here about the special qualities Mr. French has but really did not think he would be so special. I wanted to get Nortronic tape heads for my Tascam 42B tape deck. The present tape heads on my deck are all original and the playback head is of the very low output variety. Since I have an outstanding tech who is able and has the testing tools to properly install and align tape heads, I did not have to send the head block from my tape deck. I also did not know there is more than one kind of Nortronics tape playback head. When I called and spoke with Mr. French he was most kind and gentle. He took the time to explain what he would have to do to match the Nortronics head to my tape deck. He also explained that Nortronics made 200 and 400mHy tape heads. After a very thorough explanation (5 minutes) I decided to go with the 400mHy heads. Actually, I had to insist Mr. French return to work as I felt guilty he spent so much time with me. Bottom line, this man epitomizes great customer care and service. His is one of the reel to reel services I will use and won't hesitate to tell others how impressed I was. Thank you Mr. French.
Bob W.
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Bob, you nailed it! My visits to him were amazing. He is the easiest to talk audio to and has the creds to teach a master class. I want to work there!!!
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Good Wed Morning Listens2Tubes,
I certainly hope you can get a shift there with Mr. French. There would be so much to learn and to apply to your own tape deck situation. You would be like the proverbial rabbit thrown in the briar patch (LOL). With your growing collection of tape decks there is much to be gained spending time with Mr. French. Go for it audio friend.
Bob
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Good afternoon all,
I had the unique opportunity to contact JRF Magnetics recently and what a surprise I got. I've read here about the special qualities Mr. French has but really did not think he would be so special. I wanted to get Nortronic tape heads for my Tascam 42B tape deck. The present tape heads on my deck are all original and the playback head is of the very low output variety. Since I have an outstanding tech who is able and has the testing tools to properly install and align tape heads, I did not have to send the head block from my tape deck. I also did not know there is more than one kind of Nortronics tape playback head. When I called and spoke with Mr. French he was most kind and gentle. He took the time to explain what he would have to do to match the Nortronics head to my tape deck. He also explained that Nortronics made 200 and 400mHy tape heads. After a very thorough explanation (5 minutes) I decided to go with the 400mHy heads. Actually, I had to insist Mr. French return to work as I felt guilty he spent so much time with me. Bottom line, this man epitomizes great customer care and service. His is one of the reel to reel services I will use and won't hesitate to tell others how impressed I was. Thank you Mr. French.
Bob W.
You'll like the new heads!